Frequently Asked Questions (FAQs)
When considering a yacht rental, you may have some questions, and we are here to provide the answers. Below you’ll find a list of frequently asked questions, but if you’re still exploring your options, we also recommend reading our Top Rated Yacht Experiences guide to learn about popular charter destinations and trip ideas, as well as our What to Expect When Chartering a Private Yacht for the First Time article for helpful tips on planning your first yacht experience. Of course, every charter is unique, which is why we always encourage guests to Contact our team to discuss specific plans, questions, and requests. Our team has experience working with hospitality groups throughout Florida to create exceptional experiences for our guests. If you represent a performer or other individual with a hospitality rider, please provide those details to our team during the booking process so we can help accommodate your needs.
Our crew will provide essentials such as food and non-alcoholic beverages, towels, sunscreen, pool noodles and inflatables, and toiletries for overnight guests. Guests are encouraged to bring swimsuits, sunglasses, hats, extra towels, child flotation devices, alcoholic beverages and motion sickness medication such as Dramamine.
Voyage times depend on the weather and any special requests guests make, but in fair weather, our Sunseeker Yachts will reach Pine Key in about an hour. Sailing to St. Pete Marina or Egmont Key usually take about two hours, and booking an overnight charter is recommended for sailing beyond Egmont Key. For a more detailed list of destinations by 2, 4, and 8-hour charter lengths, visit our Top Rated Yacht Experiences page.
Cancelation due to weather is determined by the captain. If the captain feels like it is unsafe for the yacht to travel, you will receive their money back or a rebook date. The rebook date will be determined by the availability of Sunburst Yacht Charters.
With a full three-person crew and tireless maintenance by our full-time, USCG 200GRT-licensed captain, we set the bar higher than most when it comes to safety. We also have years of experience accommodating the various needs of our guests, so if you have any safety concerns, please let us know so that we can resolve them.
Children are more than welcome as guests on our yachts, but please understand that children will be counted in the twelve-person guest limit and adult guests are responsible for supervising any minor children aboard the yacht. Sunburst Yacht Charters loves animals of all shapes and sizes, but please make alternative arrangements for any pets as we cannot accommodate pets as guests at this time.
Our goal is to always exceed your expectations and leave everyone on board ready to come back for another trip. Our crew takes great satisfaction in a well-executed trip, and that is typically evident by compliments from our guests as they disembark. Tipping is entirely optional and at the discretion of guests, industry standard is about 15%-20% of the total charter and pooled among the crew.
We accept payment through Stripe, PayPal and Zelle, or in the form of cash or a check. If paying with a check, please provide payment seven days in advance to allow our team to confirm that the check will be honored by your bank.
Because of the COVID 19 exposure, we disinfect the yacht before every charter. Masks and separation for your family and guests are left to your discretion.
INCLUSIONS
Crew - Captain, First Mate, and Steward
Fuel - Guaranteed on all single-day charters
Provisions - $300 - $500 towards light snacks, meals, and refreshments, customized for your cruise
EXCLUSIONS
Alcohol - BYO Encouraged
Gratuity - Recommend 15% - 20%
Private Chef, Catering, Bartenders - Available as add-on services
BOOKING CHECKLIST
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Twelve passengers per yacht -
72-Hour notice to book -
No pets; Young adults welcome
Premium Services
- Private chef-prepared meals
- Bartender and cocktail station
- Custom decor, floral arrangements, or themed setups
- Catering coordination
- Photographer or videographer
Interactive Group Packages
Bring your group together with fun, crew-led challenges like wine and charcuterie pairing games. It’s a great way to connect, get creative, and compete for a prize while enjoying time on the water.
“It was an amazing experience with my family. The crew and captain outdid themselves!! I was blown away with how beautiful the yacht is and the entire top notch hospitality. We had a charcuterie board with flowers, amazing drinks, and an experience of memories to last a lifetime. Thank you Sunburst yacht charters!! Truly outstanding.”
“We’ve had such an amazing experience with Sunburst Yacht Charters from start to finish! The team was incredibly accommodating, responsive, and genuinely so kind throughout the entire process. They made everything feel easy and stress-free, and went above and beyond to make sure we had the best time possible. The yacht was beautiful, the experience was seamless, and their customer service exceeded expectations. You can tell they truly care about their clients and creating a memorable experience. Highly recommend booking with them; we’ll definitely be back for future cruises!”
“My friends and I were able to enjoy a wonderful afternoon onboard the Splashed Out yacht. Its modern looking facilities offered the perfect facility to chill out and enjoy the company of friends in a unique ambiance and private setting. The yacht is clean and well maintained, and the service is top notch. Communication for booking and coordination was quick. I would recommend this 💯 to anyone looking for a unique venue and experience to celebrate a milestone or just because.”
