Frequently Asked Questions (FAQs)
When considering a yacht rental, you may have some questions, we are here to provide you with the answers. Below we have included a list of Frequently Asked Questions (FAQ’s) however we also know you are likely to have some specific questions or requests which is why we always encourage you to call our team at (813) 273-5828 to discuss your experience with them. Our team has experience working with hospitality groups around the state to exceed the needs of our guests. If you represent a performer or other individual with a hospitality rider please be sure to provide that to our team while booking your event or excursion.
Our crew will provide essentials such as food and non-alcoholic beverages, towels, sunscreen, pool noodles and inflatables, and toiletries for overnight guests. Guests are encouraged to bring swimsuits, sunglasses, hats, extra towels, child flotation devices, alcoholic beverages and motion sickness medication such as Dramamine.
Voyage times depend on the weather and any special requests guests make, but in fair weather, the M.Y. Vanguard will reach Beer Can Island in about an hour. Sailing to St. Pete Marina or Egmont Key usually take about two hours, and booking an overnight charter is recommended for sailing beyond Egmont Key.
Cancelation due to weather is determined by the Captain. If the Captain feels like it is unsafe for the yacht to travel, the Charterer will receive their money back or a rebook date. The rebook date will be determined by the availability of Sunburst Yacht Charters.
With a full three-person crew and tireless maintenance by our full-time, USCG 200GRT-licensed captain, Wendy Clark, we set the bar higher than most when it comes to safety. We also have years of experience accommodating the various needs of our guests, so if you have any safety concerns, please let us know so that we can resolve them.
Children are more than welcomed as guests on the Vanguard, but please understand that children will be counted in the twelve-person guest limit and adult guests are responsible for supervising any minor children aboard the yacht. Sunburst Yacht Charters loves animals of all shapes and sizes, but please make alternative arrangements for any pets as we cannot accommodate pets as guests at this time.
Our goal is to always exceed your expectations and leave everyone on board ready to come back for another trip. Our crew takes great satisfaction in a well-executed trip, and that is typically evident by compliments from our guests as they disembark. Tipping is entirely optional and at the discretion of guests, industry standard is about 10% of the total charter and pooled among the crew.
We accept payment through PayPal and Zelle, or in the form of cash or a check. If paying with a check, please provide payment seven days in advance to allow our team to confirm that the check will be honored by your bank.
Because of the COVID 19 exposure, we disinfect the yacht before every charter, require all of our staff to have their temperatures taken day of the charter, and for your protection, we require our crew wears protective face masks. Masks and separation for your family and guests are left to your discretion.